I am a senior and retired business owner. Ally is an excellent bank. Customer service is top knitch and they have all sorts of financial intruments and mortgages at a lower rate than most. Only issue I had is YOU CANNOT CHANGE YOUR DEBIT CARD PIN ONCE IT IS SET. Crazy huh? They will keep giving oyou a number( over and over) to call to change your pin but that number only performs initial activation and not changing PIN. So if you really, really need to change your pin you hacve to get en entire new card. Nuts.
Source: Trust Pilot