Three stars is my average rating for over the years. I have had many years of great service, but lately (Sept 2019) customer service has gone from the best to the worst experience.I am not going to blab on and on about long times on hold, search machine that doesn’t work (if you can find it) etc. Lets us all hope this is bump in he road that will soon be fixed and Ally can get back to being the excellent banking company they have been in he past. Growing pains maybe?
Source: Trust Pilot