Website recently became difficult to log into stating an error please try again. Pending payments don’t always go thru but their late fees are always charged on point. When speaking with customer service their system is never wrong and to them it’s human error. Actually have a code they use for it. Suggest you pay a day or two earlier in case their system doesn’t make your payment in a timely manner and you can catch the nonpayment in time before they charge a late fee which is one of their ways to keep in business I guess.